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Education · President's Budget PB2027

Servicing activities

Education·Student Aid Administration (HEA I-D and IV-D, section 458)·CJ p. 34
FY2027 Request
$1.47B
Parsed · CJ — verify
FY2025 enacted $1.00B
Parsed · verify

This figure was parsed from Education's FY2027 Congressional Justification, not from a standard budget exhibit. It is approximate and it is not summable with other lines. It is published so you can check it: the citation below names the exact page it was read off. Where a dollar figure matters, verify it there before using it.

The FY2027 President's Budget requests $1.47B for Servicing activities, within Education's Student Aid Administration (HEA I-D and IV-D, section 458) account. That is up 47% on the FY2025 figure of $1.00B, which is the enacted appropriation.

Funding

FY2025–FY2027

Fiscal yearBasisAmount
FY2025enacted$1,000.0M
FY2027request$1,469.6M

Bases are separate columns and are never summed into one figure.

Authoritative context

Education discretionary budget authority

FY2027 request$76.50B
FY2026$79.00B
Change▼ 3.2%

From the OMB Public Budget Database — clean, summable, and the figure to cite for an agency total. It is the whole of Education's discretionary request, not a total of the parsed lines above, and this page never adds the two together.

In the agency's own words

What this funds

FSA's USDS contracts encompass a range of services, including platform management, contact center operations, and manual processing activities for loan servicing tasks. These performance- based contracts are focused on helping borrowers understand their options and repay their loans on-time by delivering positive customer experiences. FSA reduced the outstanding inventory of Income Driven Repayment plan applications by 73 percent, from 2.01 million to 556,000. The vendors are incentivized to help borrowers remain current on their loans through the new borrower allocations and the pricing structure for loan servicing. Each servicer's new borrower 1 Details may not add to the total due to rounding. 18 STUDENT AID ADMINISTRATION allocation is based upon that servicer's delinquency and default prevention performance in relation to the other servicers. Servicers are paid per borrower in their system. When a borrower defaults, they are transferred off of the servicer's system and onto the Debt Management and Collection System (DMCS), resulting in lost revenue for the servicer. Additionally, FSA has used an At-Risk Incentive Program to provide incentive payments to the loan servicers based on the number of identified at risk borrowers that are in current payment status at the end of the incentive period.

Extracted from Student Aid Administration, p. 34. Verbatim; nothing here is paraphrased.

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